Refund Policy

Refunds are processed after the returned item is received, inspected, and approved by Pop Girl. Our team checks the condition of the product before initiating the refund.

Refund Approval

Refunds apply only to eligible and approved return cases.
The product must match the return request and pass quality inspection.
Shipping or handling charges may not be refundable unless the issue is from our side.

Refund Timeline

Once approved, refunds are usually processed within 5 to 10 working days. Bank or payment gateway timelines may vary depending on the payment method used.

Mode Of Refund

Refunds are generally issued to the original payment method. For COD or offline payments, our team may request bank or UPI details to complete the refund.

Exchange Or Store Credit

In some cases, an exchange or store credit may be offered instead of a refund, depending on product availability and the nature of the request.