Return Policy
We want every Pop Girl outfit to make you happy. If there is a genuine issue with the item received, you can contact our support team for return assistance.
Return Window
- Return requests should be raised within 7 days of delivery.
- The product must be unused, unwashed, and in its original condition.
- Original tags, packaging, and invoice details should be kept safely.
Eligible Cases
Returns may be accepted for wrong items, manufacturing defects, size issues subject to availability, or damage noticed at the time of delivery. Clear photos or videos may be requested for verification.
Non-Returnable Items
- Used, washed, altered, or damaged items.
- Items without tags or original packaging.
- Items purchased under final sale, clearance, or special custom order conditions.
Return Approval
All returns are subject to inspection and approval by the Pop Girl team. Once approved, we will guide you through pickup or return shipping steps.